Is it just me or do we trust the dealerships

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VW711
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Is it just me or do we trust the dealerships

Post by VW711 »

Hi All,

Been readin allot around the DPF issues on the 1.2 TDI and want to just ask some questions.
My sisters 2013 polo bluemotion has had the catalytic converter light come on, after taking it to the stealership they advised her that it is the DPF and she must just do the "drive in 4th gear for 20 mins" procedure.

I thought the DPF light was different to the DPF light?
Only the catalytic converter light is on so can it still be DPF isue?

She bought the vehicle directly from VW with the warranty but i want to ask people who actually know whats going on before i go and put up a performance for her at the dealership in question.

Is there any specialists i should perhaps take the vehicle to or buy a tool can use myself to check error before approaching these guys and get another opinion, can anyone on the forum suggest someone to go to, i live out in the roodepoort area.

Thanks.
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Belix
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Re: Is it just me or do we trust the dealerships

Post by Belix »

A lot of dealers are completely clueless. Hatfield VW Bryanston is recommended if you're in JHB north.

Is it this light
Image

Or this one?
Image
Last edited by Belix on Mon Feb 06, 2017 7:21 pm, edited 1 time in total.
VW711
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Re: Is it just me or do we trust the dealerships

Post by VW711 »

The bottom light is what she gets.
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panic-mechanic
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Re: Is it just me or do we trust the dealerships

Post by panic-mechanic »

No it's definitely just you. Most of us are here because we don't trust dealerships.
There is one trustworthy guy and his name is morne. He is at hatfield bryanston.
Get the car scanned using vagcom and see what the error codes are.
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prajay
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Re: Is it just me or do we trust the dealerships

Post by prajay »

Yep. Hatfield Bryanston definitely. Loved the fact that you deal direct with the person working on your vehicle. The rest around here are terrible.

I have yet to find a Audi dealership of the same calibre.
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Neuk
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Re: Is it just me or do we trust the dealerships

Post by Neuk »

For buying cars, Natasha (@tashy) at McDulings and for servicing, fault finding, repairs, etc. Morne (@g60 golf) at Hatfield.
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Re: Is it just me or do we trust the dealerships

Post by Ghostfacekilla »

Dude not sure where you situated but my experiences with VW East Rand Mall was always Top Quality, Please stay away from Bruma VW,

That being said I owned a few vw diesel and that light can mean various things its best to a dianostics. I got that light for DPF, got that light for brake switch, got that light for turbo boost pipe so for vw to guess is very unprofessional.
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Re: Is it just me or do we trust the dealerships

Post by THANAS »

If ever you feel like checking your car in to VW because you want good service and would like the comfort of knowing that if anything goes wrong during the work, that they will correct their error, just have a read through the google reviews/hello peter stories for almost every single VW dealership. Some of the stories are just insane.
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Re: Is it just me or do we trust the dealerships

Post by VW711 »

Thanks to all for the replies.
Calling HATFIELD VW in Bryanston today and book the car in.
Much appreciated.
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Re: Is it just me or do we trust the dealerships

Post by LoW n SloW »

Audi westrand broke my damn handbrake and took 2 months to replace it, pity you have no choice when the car is under motor plan
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Re: Is it just me or do we trust the dealerships

Post by EX-DOHCTOR »

Both my daily drivers are serviced at VW Hatfield Bryanston. The other cars I sort myself.
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VW711
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Re: Is it just me or do we trust the dealerships

Post by VW711 »

Hi All,

Once again thanks for the advice.
Was a sensor issue, sensor replaced and car sorted.

VW Hatfield Bryanston without a doubt the best place to take your car!!!
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soso
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Re: Is it just me or do we trust the dealerships

Post by soso »

I need to go visit this VW, everybody's raving about it.
Current Rides:
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Re: Is it just me or do we trust the dealerships

Post by Neuk »

soso wrote:I need to go visit this VW, everybody's raving about it.
There is a good reason why we rave about Hatfield VW Bryanston.
Current Garage:
Daily Drive: 2014 VW Touareg 3.0 V6 TDi R-Line
Project Fes: 1982 VW Golf GLS 1.5
Project FeO: 1966 VW Type 2 Transporter Kombi Split Window

Previous Garage:
Roxy: 2015 VW Golf R
Vagon: 2005 Audi B6 A4 1.8T (140kw) Avant
Project XXXX: 1967 VW Type 3 Variant (Squareback)
Project Betty: 2005 Polo 1.9 TDI (PD130) Sportline
Weekend Warrior: 1993 Volkswagen Caddy 2.0 16v ABF on ITB's
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Re: Is it just me or do we trust the dealerships

Post by Q-BONE »

panic-mechanic wrote:No it's definitely just you. Most of us are here because we don't trust dealerships.
There is one trustworthy guy and his name is morne. He is at hatfield bryanston.
Get the car scanned using vagcom and see what the error codes are.
:iagree: Hell yes!
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