VAG Technik, rants, raves, complaints section

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VAG Technik, rants, raves, complaints section

Post by Rabbit222 » Sun Mar 18, 2012 5:02 pm

Hi all,

As the topic states, this thread is here for you to post up any issues you may have with us. This will enable us to make improvements wherever we are slacking. We strive for the best service we can but do tend to slip in some instances.

All emails sent to us should receive a response within 48hours of receiving your email. We ask that you be patient during this time. We do our best to respond on the day we receive your queries and will do our level best to ensure you are attended to as fast as possible.

Our trading hours Mon- Fri 9am to 4:30pm and Saturdays 8am to 1pm.

Thanks,

VAG Technik
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Re: VAG Technik, rants, raves, complaints section

Post by Tai » Mon Mar 19, 2012 2:08 pm

since no one is ranting or raving on this post... here's my rant - VAG TECHNIK IS FAR! and now my rave - Soooo much worth the drive...if only Mooloo would take his laptop on the Gautrain and meet us in Rhodesfield :-P
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Re: VAG Technik, rants, raves, complaints section

Post by Rabbit222 » Mon Mar 19, 2012 2:53 pm

ROFL! You donder hahahahahaha!
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Re: VAG Technik, rants, raves, complaints section

Post by Sinbad » Mon Mar 19, 2012 2:54 pm

Imagine they plug their laptops INTO gautrain. 160km/h is for GIRRRLS....
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Re: VAG Technik, rants, raves, complaints section

Post by Tai » Mon Mar 19, 2012 3:33 pm

i wud prefer to imagin he hoppd on the train and came to the east :-P
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Re: VAG Technik, rants, raves, complaints section

Post by Rabbit222 » Mon Mar 19, 2012 4:13 pm

lol! Dude, i'm away again this weekend. I have that file for you but will have to cart out to Benoneye next week when i get back.
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Re: VAG Technik, rants, raves, complaints section

Post by Tai » Mon Mar 19, 2012 4:15 pm

thats wat u told me last weekend :-P haha no rush man! wen u back u can meet me at the station lol with ur laptop :-P
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Re: VAG Technik, rants, raves, complaints section

Post by Rabbit222 » Mon Mar 19, 2012 4:18 pm

TaiGTi wrote:thats wat u told me last weekend :-P haha no rush man! wen u back u can meet me at the station lol with ur laptop :-P
lol! No really :driving: I was away to Bela Bela this past weekend so that was that excuse lol. Revised revo2 for you chootya madhir :hug:
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Re: VAG Technik, rants, raves, complaints section

Post by Tai » Mon Mar 19, 2012 4:22 pm

haha cool man! i shall be awaiting vag techniks roadtrip to benoni :crazy:
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Re: VAG Technik, rants, raves, complaints section

Post by Jetta2 » Tue Mar 20, 2012 12:09 pm

Mooloo-san, I seriously doubt that REVO has software for the Gautrain :lol:
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Re: VAG Technik, rants, raves, complaints section

Post by Sinbad » Tue Mar 20, 2012 3:04 pm

I has rant.

Experienced torque steer for the first time this morning. :mad: :fear:
15 degree ambient ftw.
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Re: VAG Technik, rants, raves, complaints section

Post by bezuim » Tue Mar 20, 2012 3:13 pm

Big rave for Shaun and Vagtechnik.

Thanks bud for going the extra mile to sort out my package from Revotechnik even though it was not your responsibility.
I think the stickers you sent to me is even better than the ones I ordered.

Thanks as well for those other things you packaged. Much appreciated. :grin:

Asked Ferroli for some Revo stuff today so all's good again. :hug: I think its waiting to be sent.
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Re: VAG Technik, rants, raves, complaints section

Post by bones » Tue Mar 20, 2012 3:17 pm

bezuim wrote:Big rave for Shaun and Vagtechnik.

Thanks bud for going the extra mile to sort out my package from Revotechnik even though it was not your responsibility.
I think the stickers you sent to me is even better than the ones I ordered.

Thanks as well for those other things you packaged. Much appreciated. :grin:

Asked Ferroli for some Revo stuff today so all's good again. :hug: I think its waiting to be sent.
I still can't belive u jumped on the rant bandwagon over stickers that weren't even ordered from Shaun :crazy: :crazy: :fear:
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Re: VAG Technik, rants, raves, complaints section

Post by bezuim » Tue Mar 20, 2012 3:35 pm

It wasnt over stickers.
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Re: VAG Technik, rants, raves, complaints section

Post by Tai » Tue Mar 20, 2012 3:36 pm

:puke: this is a RANT on Shaun section!
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Re: VAG Technik, rants, raves, complaints section

Post by Rabbit222 » Tue Mar 20, 2012 3:43 pm

My pleasure Marc. If i'd known you needed your sps i would have packaged it as well. I'll be shipping out Ferrolis stock on Thursday.
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Re: VAG Technik, rants, raves, complaints section

Post by bezuim » Tue Mar 20, 2012 3:50 pm

Cool man. I dont mind waiting for a bit. Have to still get around to depositing the cash which will only happen on Thursday.
Then I'm gonna load some good stuff. :evil:
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Re: VAG Technik, rants, raves, complaints section

Post by 6teen_valve » Fri Mar 23, 2012 10:50 am

I have a query for one of the VAG Technik guys, I dont know if you guys are related to the guys in durban, But reading you first post saying that all emails will be responded to within 48hrs of receiving them, But i have sent a mail to the durban guys 0n the 20th and still awaiting some sort of reply.

Sorry if this is petty but i would like a response of sorts!

Thanks
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Re: VAG Technik, rants, raves, complaints section

Post by dood786 » Fri Mar 23, 2012 3:17 pm

6teen_valve wrote:I have a query for one of the VAG Technik guys, I dont know if you guys are related to the guys in durban, But reading you first post saying that all emails will be responded to within 48hrs of receiving them, But i have sent a mail to the durban guys 0n the 20th and still awaiting some sort of reply.

Sorry if this is petty but i would like a response of sorts!

Thanks
Aadil is often out of the office, call him on his cell 0837865678
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Re: VAG Technik, rants, raves, complaints section

Post by 6teen_valve » Fri Mar 23, 2012 3:21 pm

dood786 wrote:
6teen_valve wrote:I have a query for one of the VAG Technik guys, I dont know if you guys are related to the guys in durban, But reading you first post saying that all emails will be responded to within 48hrs of receiving them, But i have sent a mail to the durban guys 0n the 20th and still awaiting some sort of reply.

Sorry if this is petty but i would like a response of sorts!

Thanks
Aadil is often out of the office, call him on his cell 0837865678

So much for the 48hr lead time, that you guys put out???
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Re: VAG Technik, rants, raves, complaints section

Post by dood786 » Fri Mar 23, 2012 6:55 pm

6teen_valve wrote:
dood786 wrote:
6teen_valve wrote:I have a query for one of the VAG Technik guys, I dont know if you guys are related to the guys in durban, But reading you first post saying that all emails will be responded to within 48hrs of receiving them, But i have sent a mail to the durban guys 0n the 20th and still awaiting some sort of reply.

Sorry if this is petty but i would like a response of sorts!

Thanks
Aadil is often out of the office, call him on his cell 0837865678

So much for the 48hr lead time, that you guys put out???
The Durban dealer trades independently as Vag Sport and is not directly affiliated to Vag technik besides for the connection via the revo software brand
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Re: VAG Technik, rants, raves, complaints section

Post by mika1803 » Fri Mar 23, 2012 8:51 pm

I didn't get any stickers when I did my sw,
Another rant, I can't afford an R
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VAG Technik, rants, raves, complaints section

Post by ryanrich » Fri Mar 23, 2012 10:13 pm

6teen_valve wrote:
dood786 wrote:
6teen_valve wrote:I have a query for one of the VAG Technik guys, I dont know if you guys are related to the guys in durban, But reading you first post saying that all emails will be responded to within 48hrs of receiving them, But i have sent a mail to the durban guys 0n the 20th and still awaiting some sort of reply.

Sorry if this is petty but i would like a response of sorts!

Thanks
Aadil is often out of the office, call him on his cell 0837865678

So much for the 48hr lead time, that you guys put out???
The Durban dealer trades independently as Vag Sport and is not directly affiliated to Vag technik besides for the connection via the revo software brand[/quote]

Do you work for VAG Technik? Not stirring, honestly asking...
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Re: VAG Technik, rants, raves, complaints section

Post by Rabbit222 » Sat Mar 24, 2012 7:17 am

@ 6teen_valve, VAG sport is an independently owned and run business. I would suggest contacting Aadil on the number provided and lodge a complaint. I will inturn ask Aadil what the delay is.

@ Ryan, no Dood is not in the employ of VAG Technik. Nersh asked me the same question and I communicated this to him as well (feels like Dejavu). If you have any further questions pertaining to us and our business, you can mail me, Jojo or Sugen and we'll answer whatever questions you may have.

@ mika, we had a batch of stickers made a few weeks ago. We have no issues giving out stickers and I can only assume that there was none at the time of you doing your software. Ask and you will receive :)
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Re: VAG Technik, rants, raves, complaints section

Post by Rabbit222 » Sat Mar 24, 2012 7:37 am

6teen_valve wrote:I have a query for one of the VAG Technik guys, I dont know if you guys are related to the guys in durban, But reading you first post saying that all emails will be responded to within 48hrs of receiving them, But i have sent a mail to the durban guys 0n the 20th and still awaiting some sort of reply.

Sorry if this is petty but i would like a response of sorts!

Thanks
All emails sent to US as in VAG Technik. We sadly do not control how and when dealers respond to emails but we can query this with them which I have done.
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