Probably my first one.
Went there as they came fairly highly recommended to buy some globes. (nothing fancy about buying Mk1 globes)
They had a set of Phillips Globes Diamond Vision to which he sold to me.
I have checked online for globes but figured they up the road and I would pop in.
Online at soundmatch they came at R 299.00
Violet Electronics quoted me R 500 who which I questioned, obviously was "sold" how good they are.
Out the fact a new staff member I am training was with me I took them and walked out. (stupid me)
I have referred many people from my office park to them, and never would again.
I guess the Jacket & Tie means price up for Violet Electronics...
I wish just as you took the time to respond about my business, that at least you could have spoken to me about it first. I would have told you then just like I am telling you here now that we do not sell high volumes of Philips bulbs like other stores do and thus our pricing we buy stock at is sadly double the price what guys are buying the same stock in cartons. Guys are comparing us to AutoZone's and Midas store prices and those single large stores that have been in business much longer than us.
I cannot further justify on the price we charged. End customers are not appreciating what small business is going through to survive and I am sure someone will come along to hammer on about some other issue to justify the rant. Did we give you bad or no service?
I would just for a second place the shoe on the other foot; if it was a Woolworths or some hi tech electronics brand name store of if you were to go to a signature 4x4 shop and you saw the price higher, what would the general public reaction be?
I believe you when you say that you won't support us any longer and you have every right to buy where you want to. I do however welcome you to come chat with me when you around as nothing beats a face to face interaction so that I could apologize for your shopping experience in person.